Privacy Policy

This privacy policy describes how De Luna Realty collects, uses, and shares personal information of users of our website, https://www.delunarealty.com.

1. Information We Collect

We collect the following types of information:

  • Information You Provide Directly: We collect information you provide directly to us, such as your name, email address, phone number, and property preferences when you fill out a contact form, sign up for our newsletter, or request a consultation.
  • Automatically Collected Information: We automatically collect certain information about your use of our website, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. We may use cookies, web beacons, and other tracking technologies to collect this information.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide Services: To provide you with the real estate services you request, such as property listings, market updates, and consultation scheduling.
  • To Communicate with You: To respond to your inquiries, send you newsletters and marketing communications, and provide you with updates about our services.
  • To Improve Our Website: To analyze website usage trends, personalize your experience, and improve the functionality and content of our website.
  • For Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

We may share your information with the following categories of recipients:

  • Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as email marketing providers, website hosting providers, and analytics providers. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
  • Business Partners: We may share your information with business partners, such as other real estate agents or brokers, lenders, or title companies, to facilitate real estate transactions.
  • Legal Authorities: We may disclose your information to legal authorities if required to do so by law or legal process, or if we believe that such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

4. Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect information about your browsing behavior on our website. Cookies are small text files that are stored on your device when you visit a website. We use cookies for the following purposes:

  • To Remember Your Preferences: To remember your language preferences, login information, and other settings.
  • To Analyze Website Usage: To track website traffic, page views, and other metrics to understand how users interact with our website.
  • To Personalize Your Experience: To show you personalized content and recommendations based on your browsing history.

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, please note that blocking or deleting cookies may affect your ability to use certain features of our website.

5. Your Rights

You have the following rights with respect to your personal information:

  • Access: You have the right to access the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
  • Deletion: You have the right to request that we delete your personal information.
  • Objection: You have the right to object to the processing of your personal information.
  • Restriction: You have the right to request that we restrict the processing of your personal information.
  • Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that information to another controller.

To exercise these rights, please contact us at info@delunarealty.com or call us at 512-934-8171.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Using encryption to protect sensitive information transmitted online.
  • Storing your personal information on secure servers.
  • Limiting access to your personal information to authorized personnel.

However, please note that no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.

7. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of these websites before providing them with your personal information.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at info@delunarealty.com or call us at 512-934-8171.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will post any changes on our website. Your continued use of our website after any such changes constitutes your acceptance of the new privacy policy.

10. Contact Information

If you have any questions about this privacy policy, please contact us at info@delunarealty.com or call us at 512-934-8171.